We accept returns and exchanges within 90 days of purchase. Returns within 90 days of purchase may be credited back to the original purchasing card or provided as a gift card. Returns after 90 days of purchase will be refunded as a gift card. Our gif
Bluemercury.com purchases can be returned FREE of charge to your local store or by mail. Exchanges may only be conducted in-store and cannot be performed by mail. To the store: Visit our Store Locator to find a store near you. Online purchases can be
In-store purchases must be returned or exchanged at any Bluemercury store locations with a valid receipt. Visit our Store Locator to find a store near you. Online orders placed by a Beauty Expert in store may be returned or exchanged at any Bluemercu
Macy’s will accept for return or exchange Bluemercury purchases with proof of purchase within 180 days of purchase. Bluemercury returns and exchanges can be accepted at a Macy's store with a Bluemercury shop or returned by mail. Macy’s will not accep
We understand that sometimes you may need to return a product due to various reasons such as it's no longer needed or it arrived too late. At Bluemercury, we’ve made the return process simple and at no cost to you. Here's what you need to do:. Blueme
We’re sorry to hear that your product arrived damaged or broken. At Bluemercury, your satisfaction is our top priority, and we’re here to help! Please report the issue under your order pages on our website here Report Issue . This will notify our wa
We can refund gift orders as a Gift Card that can be used in stores and online at Bluemercury.com. If you are returning a gift, via mail, please email our customer service at [email protected] or call 1-800-355-6000 to arrange. Exchanges may only
To cancel your return request, simply reply to our customer service email indicating that you wish to retain your items and no longer want to proceed with the return. Provide your order number for swift processing. Our team will cancel the return and