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Privacy & Security

How do I cancel my Bluemercury account membership?

To cancel your Bluemercury account membership, simply contact us and we will assist with terminating your membership. Please allow up to a given number of business hours to process this update. Should you require any additional assistance or have fur

How do I report a potential fraud or unauthorized use of my information on Bluemercury?

If you suspect that your email address or payment information has been used without your authorization to make a purchase with Bluemercury, we urge you to contact us immediately as well as to report the issue to your bank for further investigation. W

How do I sign up for text messages?

To opt-in to text message marketing, text JOIN to 68228. By subscribing to Bluemercury text messages, you consent to receive autodialed messages to the number used at opt-in. Msg freq may vary. Msg & data rates may apply. Reply HELP for help or STOP

What should I do if I have issues or questions relating to my Macy's credit card or Macy's account?

If you experience any issues or have questions regarding your Macy's credit card or Macy's account, you should reach out to Macy's customer service team directly for assistance. Bluemercury does not have access to Macy's systems or the ability to han