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Program Level

How many levels are in the Program?

Bluemercury BlueRewards Program offers three levels of recognition (“Program Levels”). Your Program Level is based on your net qualifying spend level (the total dollar amount of your purchases of Bluemercury merchandise or spa services, less returns,

How do I achieve each level of the Bluemercury BlueRewards Program?

You can increase your level by hitting the Annual Qualifying Spend thresholds. Silver Level $0-$299; Sapphire Level $300-$999; Platinum Level $1000+ in a calendar year. Sign up online to view your status and your Annual Qualifying Spend activity.

What is qualifying spend?

All merchandise and spa purchase transactions (excluding the purchase of gift cards/e-gift cards, taxes & shipping) on Bluemercury.com, in Bluemercury heritage stores and in Bluemercury shops inside Macy’s locations contribute to your qualifying spen

Will purchasing gift cards/e-gift cards count towards my Program Level?

Gift card or e-gift cards purchases DO NOT increase your Annual Qualifying Spend and therefore do not count towards moving your Program Level to the next Level.

What benefits exist at each Program Level?

Click here for a detailed overview of our Program Level benefits. Benefits are valid for as long as you are in a specific Program Level. If you move down a Reward Level, your benefits change accordingly.

Does my Program Level expire?

Your Program Level is good for the calendar year in which you qualify for that Level and the following calendar year. After that, annual requalification is required.

I’ve made a purchase before joining, will this count towards my Reward Level status?

Your Annual Qualifying Spend starts accruing the day you join the program.

What happens if my purchase is returned or cancelled?

Returned or cancelled purchases will be removed from your Annual Qualifying Spend and will not contribute towards your Program Level.

How do I check my status?

You can access your account profile here. You can also check your status in store by providing your phone number or email to our beauty experts.

What do I do if I think there’s an error in my status?

Please call Member Care at 1-800-355-6000 or write to us at [email protected].