Yes,. We offer two types of gift cards: physical gift cards sold in stores and e-gift cards sold online. Both types can be used at all Bluemercury locations, including those inside Macy’s, for spa services and online purchases. However, Bluemercury g
You can check your balance here.
If there seems to be a discrepancy in your Gift Card balance, you can check the balance by visiting our website. There, you will be able to enter your full 16-digit Gift Card number along with your 4-digit PIN, ensuring that no spaces are used. This
Your Gift Card should be considered and treated as cash. Lost cards may not be able to be replaced. If your card is lost please contact us by phone or email and a customer service representative will be able to assist. Phone: 1-800-355-6000. Email: t
Refunds made to Gift Cards are processed and loaded onto the card. The balance is then ready to be used again for future purchases. If you want to confirm that a refund has been processed, contact our customer support.
If a digital item such as a gift card has not been received, you can request a resend to the recipient’s email address. Please instruct the recipient to check all their inboxes, including spam and junk folders, for the item.
Purchases made on a Gift Card and then returned will be refunded to a new gift Card. Gift Cards cannot be returned or redeemed for cash unless required by law.
Promotional cards are NOT Gift Cards. Promotional cards are offered for a limited time only and do expire. For physical promo cards, the expiration date is printed on the card. For online promo cards, the expiration date and terms will be sent to you
Your bluemercury.com E-Gift Card number may be used to purchase any merchandise on-line at Bluemercury stores, and in-store by following the instructions in the E-Gift Card email. You may not add value back onto the E-Gift Card, nor redeem it for cas
In some states, the law requires that a gift card must be redeemed for cash, upon a customer’s request, when the gift card balance falls below a minimum balance.