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Flex Consumer Portal
Where can I find my itemized receipt and Letter of Medical Necessity?
All of your Flex documents — including your itemized receipt and Letter of Medical Necessity (if applicable) — are available on the Flex consumer portal at app.withflex.com. Log in using the same email address you used at checkout to view and downloa
I logged into the consumer portal but it’s blank — I don’t see any documents.
The most common reason is an email mismatch. The portal only shows documents tied to the email address used at the time of checkout. Please confirm you’re logging in with the same email you used when making your Bluemercury purchase. If you’re using
When will my documents be available on the portal?
Your itemized receipt and Letter of Medical Necessity (if applicable) are typically available on the consumer portal at app.withflex.com within 24 hours of your purchase. If you don’t see them after 24 hours, please contact [email protected].