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<p>In order to qualify to use your HSA or FSA card for certain products, the IRS requires you to have a Letter of Medical Necessity. Bluemercury has partnered with Flex to enable telehealth consultations as part of the checkout process. Your LOMN and itemized receipt will be available on the consumer portal at app.withflex.com within 24 hours of your purchase.</p>

In order to qualify to use your HSA or FSA card for certain products, the IRS requires you to have a Letter of Medical Necessity. Bluemercury has partnered with Flex to enable telehealth consultations as part of the checkout process. Your LOMN and it

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FSA/HSA Payment Questions

Where can I find my itemized receipt and Letter of Medical Necessity?

I logged into the consumer portal but it’s blank — I don’t see any documents.

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Flex Consumer Portal

What is a Letter of Medical Necessity?

Do all products require a Letter of Medical Necessity?

Do I need to do anything with my Letter of Medical Necessity?

Can I use a Letter of Medical Necessity from my own doctor?

I mistakenly entered my name and/or date of birth incorrectly. How do I get a corrected letter?

The date on my Letter of Medical Necessity is one day different from my receipt.

My FSA says I need additional information (product name, NPI number, etc.) added to my letter.

My product is auto-substantiated but my FSA is still denying my claim. What can I do?

My HSA/FSA claim was denied. What should I do?

I submitted my itemized receipt for reimbursement and my FSA requires more information.

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Can I purchase a product now and apply for FSA reimbursement in the next calendar year?

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Why do I need to provide health information at checkout?Updated 9 days ago