Shipping
Get answers on free shipping, shipping costs, restrictions, and processing times.
How much does shipping cost?
All orders ship free for BlueRewards members. Additionally, BlueRewards members receive free premium shipping for orders over $200. For customers who are not loyalty members, we provide free standard shipping for orders over $100.
Where is my order?
Visit bluemercury.com/pages/track-your-order (you'll need your email and order number) or sign into your account and click "My Purchases". If you still have questions, please reach out to our customer service team.
When will my order ship?
Orders placed by 12 p.m. EST will be processed the same business day. Orders placed on weekends and holidays will be processed the next business day. The shipping method depends on the delivery speed selected at checkout. Packages do not ship on Satu
Do you have any shipping restrictions?
We are unable to ship to P.O. Boxes, international, and military addresses at this time. At this time, we can only ship to one address per order. To ship items to more than one address, create a separate order for each shipping address. Certain items
Do you ship to Hawaii or Alaska?
For shipments to Hawaii and Alaska, we offer USPS (Priority), 2- Day and 1-Day shipping services.
What happens if my order is lost or stuck in transit?
We apologize if your order has been lost or delayed in transit. Depending on the shipping method you selected at checkout, there are occasions where tracking updates may appear only when the package is close to its final destination. However, if your