Rewards
How will I receive my rewards or view Program Level status?
You will be notified via email as you become eligible to redeem rewards. You can also view available rewards by logging into your online account.
When are the Beauty Cards issued?
Beauty Cards are issued on the first day of the month, four times a year – January, April July, October
How long is the redemption period?
Beauty Cards can be redeemed up to thirty (30) days of the issuance day.
How do I redeem my rewards?
Beauty Cards can be redeemed in-store or online. In order to redeem your reward online you need to log in using the email address associated with your BlueRewards account. If you can’t remember your password, click "Forgot Password" and reset instruc
How many rewards can I redeem at once?
You can redeem one eligible reward at a time. Other offers or promotions cannot be combined when using your loyalty reward.
How can I return or exchange a reward?
You can’t. Rewards are non-exchangeable and non-refundable.
Do BlueRewards rewards expire?
BlueRewards rewards expire at the end of the month they’re issued and cannot be reinstated if the reward email is missed. Promotional cards and gift cards follow separate terms.
Are there any exclusions to using my reward?
Beauty Cards may only be used for spa services and product purchases, excluding gifts cards.
Do I need to use my reward in one transaction?
Each Beauty Card is valid for one transaction before its expiration date. If a member does not use the full value of the issued Beauty Card, the remaining value will be forfeited.
How do I know the shipping status of my reward redeemed online?
You can check the shipping status by logging into your online account.
Why can’t I redeem a reward?
Please call Member Care at 1-800-355-6000 or write to us at [email protected].
I can’t find my birthday reward
Can't find your BlueRewards birthday reward? Check your online account and eligibility. Rewards cannot be reinstated, even if the email was missed.